Jaguar Rated Number One in National Owner Satisfaction Survey
Jaguar earns the highest rating from J.D. Power CSI survey in 2015 for the best retail services including vehicle maintenance and repair.
Santa Barbara, CA – Jaguar was recently recognized by J.D. Power and Associates as the highest rated luxury brand for U.S. customer satisfaction in the retailer service category for vehicle maintenance and repair. The award is based on survey results from Jaguar owners during the first three years of ownership.
“We are thrilled that the dedication and hard work of the Jaguar service team has been recognized,” shares Jaguar Santa Barbara General Sales Manager, Scott Westbrook. “As a brand, we are dedicated to providing the best maintenance and service in Southern California.”
The survey compared Jaguar with other leading luxury brands such as Audi, Lexus, and Mercedes-Benz. Results were based on responses from over 70,000 owners and lessees of 2010 to 2014 model year vehicles. Jaguar moved up six places to the number one slot for retailer service from a luxury brand. The survey included information on:
- Service initiation
- Service advisor
- Service facility
- Vehicle pick-up
- Service quality
Jaguar Santa Barbara is committed to continuing the legacy of excellence regarding retailer maintenance and repair services. The dealership offers convenient online scheduling, brand-certified technicians, and the service department is dedicated to providing the best service and assistance possible to exceed customer’s expectations and ensure a smooth and easy appointment experience.
About Santa Barbara Auto Group
Santa Barbara Auto Group is located off the 101 and Hope Ave and serves Santa Barbara residents and drivers throughout Southern California as the premium dealer for Acura, Audi, BMW, Jaguar, Land Rover, Porsche, Mercedes-Benz, and Smart. Every Santa Barbara Auto Group employee is dedicated to providing the highest in sales and service assistance. Santa Barbara Auto Group represents eight different luxury brands and friendly experienced sales representatives are available seven days a week. To learn more about your favorite luxury vehicle, or to schedule a test drive, feel free to call, email, or visit Santa Barbara Auto Group.
Santa Barbara Auto Group
402 S Hope Ave
Santa Barbara, CA 93105