The Customers have spoken – Jaguar awarded as 2014 Customer Champion by J.D. Power

Each year J.D Power, in conjunction with FORTUNE Custom Publishing, awards 50 companies with the distinction of Customer Champion. Here are Jaguar Santa Barbara we applaud Jaguar North America being recognized as a 2014 Customer Champion. The most important critic is that of the customer and Jaguar Santa Barbara is honored that our customers continue to provide positive feedback about their Jaguar experience.

jaguarThis distinction is no small honor, since the award is determined by their customers. Unbiased and independent evaluation of customer feedback, opinions, and perceptions gathered from J.D. Power studies conducted in 2013 were used to identify the champions. The J.D. Power 2014 Customer Champions were selected based on their ability to provide the highest level of customer service to their customers. More than 600 companies in nine industry segments were evaluated in five key areas, the J.D. Power 5 Ps: People, Presentation, Price, Process and Product. Those 50 companies, including Jaguar North America, selected to be recognized as a 2014 Customer Champion represent the highest-performing companies in terms of customer service excellence.

“At Jaguar Santa Barbara we are dedicated to providing our customers with the highest level of satisfaction from the moment they interact with our sales team and long after they drive away in the Jaguar of their dreams” shares Jaguar Santa Barbara General Sales Manager, Scott Westbrook. “We want them to continue to be delighted by their vehicle and service experiences long after their initial purchase. At Jaguar Santa Barbara we aim to provide the highest in sales, service, and ownership satisfaction and are proud to help the company meet these goals.”

Not only is Jaguar excelling in satisfying customers, but 2013 was a record breaking sales year for the award winning lineup. Jaguar recorded its strongest full year sales performance since 2005 by selling 76,668 vehicles in 2013, a 42% increase over 2012 levels. The iconic British motoring marque has pushed the boundaries of what is possible for over 90 years now, offering new and innovative model updates each year.  With quality at each step of the process, the company insists that every car the produced combines performance and beauty like no other.

About Jaguar Santa Barbara

Santa Barbara Auto group is proud to be an authorized Jaguar dealer located just off the 101 and S Hope Ave.  The Jaguar team at Santa Barbara Auto Group delivers an exceptional buying experience, paying close attention to your requests.  The sale staff offers many years of experience satisfying customers’ needs.  Customers may view the extensive selection of new and pre-owned Jaguar vehicles online or on-site at Santa Barbara Auto Group.

The Santa Barbara Auto Group is dedicated to providing the best sales and service experience in Southern California.  To learn more about any of the popular Jaguar models including the 2014 Jaguar XF or Jaguar XF 3.0, feel free to call, email, or stop by for friendly personal service.

Santa Barbara Auto Group

402 S Hope Ave

Santa Barbara, CA 93105

(805) 682-2000

http://www.sbautogroup.com

http://www.jaguarsantabarbara.net

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